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Union Square
835 Broadway New York, NY 10003
(646) 777-7420
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FAQs
Go from commuter to explorer.
What is The Travel Agency?

The Travel Agency is an adult-use cannabis dispensary with locations in Union Square (835 Broadway) and Downtown Brooklyn (122 Flatbush).

Are you a “real” travel agency?

Hmmm… not in the traditional sense if you’re looking to purchase a flight, vacation, hotel, or cruise. But we are here to be your personal guide to cannabis and to the places & experiences it may take you.

What are your store and delivery hours?

DISPENSARY HOURS:

Fri-Sat: 9am–midnight
Sun-Thu: 9am–11pm

DELIVERY HOURS:

Every Day: 9am–11pm

Where do you deliver?

We currently deliver throughout Manhattan and parts of west Brooklyn. We are very quickly expanding our delivery territory, so stay tuned. When you order delivery from our store, you may notice a different company logo on the bag. Doobie is The Travel Agency Union Square’s very own delivery courier and our sole delivery provider. So when your order arrives and you see Doobie’s logo instead of The Travel Agency’s, it’s OK: Doobie is our official delivery service.

Can I legally buy cannabis from The Travel Agency?

YES, we are one of the first legal adult-use dispensaries to operate in New York.

Why should I buy from a legal dispensary?

There are several benefits from buying from a legal dispensary, including:

  • TESTING – all the products we sell have been tested for impurities – such as germs, toxins and metals by a NYS licensed laboratory. The results of those tests are clearly visible on every package;
  • BETTER INFORMATION – so you know exactly what you’re consuming including the THC percentage, and what other cannabinoids and terpenes are in the product;
  • BETTER EXPERIENCE – by consuming safe, high quality tested products where you know exactly what cannabinoids and terpenes are present, you increase the likelihood of having a great cannabis experience.
Can anyone come to the dispensary and buy cannabis?

Anyone who is aged 21 and over with a valid form of identification can enter The Travel Agency dispensary.

What forms of ID are accepted?

A state driver’s license, state identification card, or passport can work as a valid form of identification.

How much can I buy? What are the legal limits?

For anyone 21 years or older, you can possess up to 3 ounces of flower, or 24 grams of cannabis concentrate, including edibles and oil, at one time.

This is my first time in a dispensary…help!

No need to worry, please enjoy the experience, have fun, ask lots of questions and let our budtenders guide you based on your personal needs. You have a few options when shopping at the The Travel Agency from in-store purchasing, to pre-ordering online, and delivery. But as a newbie, you probably want to speak to a budtender and let them guide you.

What are my payment options?

We take cash, credit cards*, debit cards**, or Dutchie Pay (ACH) for payment. If you prefer to pay in cash, we have ATM machines in the store.

*Please note there’s a $2.50 fee for credit cards. The Travel Agency was the first dispensary in New York State to introduce a compliant credit card solution in store and through its delivery service. We’ve partnered with the only compliant credit card solution for cannabis, and they have systems to address compliance, safety, and anti-money laundering (AML).

**We operate debit payments as a cashless ATM, which means when the charge is made it has to be rounded up to the nearest dollar. Once payment is made we will give you the difference in change.

How does pre-order work?

Pre-ordering is great when you want to skip the line and you know what you want. Simply place your order through our website. You can pay online using Dutchie Pay, pay via cash, or with a debit or credit card when you pick up in the store.

Can someone else pick up my order?

Nope! When you come to the store we will check your ID and use that to verify it’s you picking up your pre-order.

Where can I consume cannabis?

People 21 years or older can consume cannabis in a private home or in most places tobacco can be consumed, with the exception of consumption in a motor vehicle, a private business (such as a restaurant patio), a hookah or “cigar bar,” or on federal property. Never drive under the influence of cannabis. When transporting cannabis, it must be in a sealed container.

Can I give away cannabis?

People 21 years or older can “share” cannabis without compensation, to a person 21 years or older under the legal possession limit, but the sale of a service or commodity associated with the sharing is prohibited, including so-called “gifting.”

Isn’t cannabis federally illegal? How does that impact me?

You can’t smoke on federal lands (that means don’t bring your cannabis to a federal park). Although cannabis is legal in New York, it’s still federally classified as a Schedule 1 Drug, making it not okay to be anywhere that’s federally controlled. Cannabis also cannot be transported across state lines.

Where do you get your products from?

All of our cannabis THC and CBD products are grown and processed in New York State. We endeavor to support and purchase products and accessories from BIPOC, LGBTQIA+, and women-owned businesses.

What is the difference between all of these consumption methods?

There are many ways to consume cannabis and if it’s your first time visiting, it can be overwhelming. So let your budtender guide you, but here’s a primer:

  • Flower – you grind, you roll it, you smoke it! But there’s lots of different strains now which all give you a different high and feeling. You can purchase flower in different amounts (typically by the gram, by the ⅛ or by the ¼ ounce) or in pre-rolled joints.
  • Edibles – cannabis that you “eat/drink”. There’s lot of types of edibles these days including gummies, pills, chocolates, caramels, and even drinks. It can take a while for the edible to affect you, and it varies person by person, so take your time and don’t digest too much too soon.
  • Tinctures – tinctures are an effective way to deliver a precise dose of THC. Tinctures are made using a solvent like alcohol to extract important terpenes and cannabinoids like THC and CBD. Tinctures are often used for use cases that require consistent and repeated dosing.
  • Concentrates – Cannabis plants are covered by microscopic, mushroom-shaped, hair-like compounds called trichomes which surround the budding flower and produce the plant’s cannabinoids. Trichomes can be collected and made into concentrates, including extracts and dabs. Concentrates can contain very high levels of THC. Concentrates can be vaporized and inhaled using a vape pen or by dabbing (smoking highly concentrated cannabis oil). Concentrates and extracts are quite similar. Concentrates come in varying textures such as shatter, badder, budder, and crumble.
  • Topicals – Externally applied to the body, topicals are great for the consumer seeking help with pain management, anxiety and stress. Topicals are made with CBD or THC extracts and used for a variety of benefits; pain management, anxiety and stress.
How much should I consume?

We recommend starting with a small amount the first time, get to know your personal limits and how it makes you feel. Edibles can take a few hours to fully metabolize, which means the effects are delayed. Start with 5 mgs (or one serving) first, wait 2 hours and see how you feel. Smoking flower is quite similar, however the effects are felt more immediately.

Why do you refer to it as cannabis?

There are many terms for cannabis including, weed, marijuana, pot, but the word cannabis stands true to the plant’s scientific name.

What are cannabinoids?

Cannabinoids are chemical compounds found in cannabis that interact with the receptors in the brain and body to create various effects. More than 100 cannabinoids have been identified, with the most common being THC and CBD.

Learn More

What is THC, THCA, and CBD?
  • THC: When people think of cannabis, they generally are referring to THC which is the cannabinoid that makes you feel euphoric or ‘high’. The THC percentage shown on a cannabis testing label is the percentage of THC compared to other terpenes and cannabinoids, and not the total THC amount in that strain.
  • THCA is a naturally occurring acid that has no intoxicating effects until it’s heated (and then it turns until THC). The percentage value of THCA on a label represents the amount of THCA present. THCA has many potential healing benefits for arthritis, chronic pain, fibromyalgia, and other ailments. While raw cannabis won’t leave you intoxicated, many people juice raw cannabis leaves for the many benefits found in THCA.
  • CBD is yet another cannabinoid found in the cannabis plant, and is the second most abundant after THC. CBD is non-intoxicating and has many potential therapeutic benefits such as anti-inflammatory, anti-anxiety, analgesic, and pain management. You will also find a CBD percentage on cannabis labels. If you want a CBD dominant product, look for products with low THC or ask one of our budtenders for help!

Learn More

Are you currently hiring?

Yes, we are hiring! We’re always on the lookout for people with an interest in cannabis and retail, and who are kind, considerate and enjoy working with other people. Please send your resume and an overview of what you’re looking for in a role to jobs@thetravelagency.co

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Union Square

835 Broadway, NY, NY

Downtown Brooklyn

122 Flatbush, BK, NY

OPENING 2/26

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